PS5 Repair · Whitewater, WI
Every PS5 model. Liquid metal and all.
HDMI port damage, liquid metal pump-out, disc drive failures, fan noise, and controller drift. We handle every PS5 model from launch through Pro, at the bench, with a 90-day warranty.
Free diagnostics
90-day warranty
2–5 day turnaround
Liquid metal experts
// Diagnosis table
Symptom to fix,
with real pricing.
The seven most common PS5 issues we see at the bench, ranked by how often they come through the door.
Symptom
What's actually wrong
Fix
Price
No signal on TV
Damaged HDMI port on the console. Pins bend or snap when cables are stressed while plugged in. By far the #1 PS5 failure we see.
HDMI port
replacement
replacement
$189
Overheats or shuts down mid-game
Liquid metal on the APU has migrated or dried out, causing poor thermal contact with the heatsink. Specific to PS5.
Liquid metal
reapplication
reapplication
$149
Disc drive won't read or ejects randomly
Laser pickup failure, worn drive mechanism, or (PS5 Slim) detached disc drive pairing issue.
Drive repair
or replacement
or replacement
$169+
Loud fan, sounds like a jet engine
Dust buildup in the heatsink and fan. PS5's large intake pulls a lot of dust over time and the fan compensates by running faster.
Fan service
+ deep clean
+ deep clean
$99
Won't turn on
Power supply failure or board-level short. PS5 PSUs have a known failure pattern on early units.
PSU replace or
board diagnosis
board diagnosis
$179+
Beep codes then shutdown
PS5 beeps indicate specific faults. One beep is usually thermal; two or three often indicate power or drive faults.
Diagnostic
+ targeted fix
+ targeted fix
Quoted
CE-error codes on screen
System software or storage faults. Some CE codes point to hardware, others to software. Diagnosis determines which.
Diagnostic
+ targeted fix
+ targeted fix
Quoted
// The process
Four phases, start to handoff.
The repair follows the same sequence every time — whether it's an HDMI fix or a full liquid metal reapplication. Nothing rushed, nothing skipped.
I
Intake & inspect
Walked in or shipped in. We photograph condition, record the symptom in writing, and log it into the work queue. The console is powered on at the bench and the symptom is verified before anything else happens.
II
Free written diagnosis
Within 48 hours, you get a written assessment: what's wrong, what parts are needed, what labor is involved, the quoted price, and the expected turnaround. You approve in writing before any paid work starts.
III
Bench repair
Real tools: microscope for board-level, hot air for HDMI, thermal station for liquid metal work, and proper reassembly with fresh pads where needed. No rushed kitchen-table repairs.
IV
Test & handoff
Every console is stress-tested under load for 30+ minutes before pickup. We text when it's ready. 90-day warranty starts from the day you pick up.
// Models supported
Every PS5 variant. Launch through Pro.
Sony has released 5 distinct PS5 hardware revisions. We handle all of them, with parts availability strong across the lineup.
2020
PS5 (Launch)
Original launch hardware. Most susceptible to liquid metal pump-out due to age. Full parts availability.
Fully supported
2020
PS5 Digital
Same internals as launch PS5, minus the disc drive. All non-drive repairs identical to the base PS5.
Fully supported
2023
PS5 Slim
Slim redesign with detachable disc drive. Drive pairing handled via Sony authentication flow.
Fully supported
2023
PS5 Slim Digital
Slim variant without the disc drive. Optional drive attachment available separately from Sony.
Fully supported
2024
PS5 Pro
Upgraded GPU and RT hardware. Same liquid metal APU design. Newer parts, same repair approach.
Fully supported
Future
PS5 revisions
Sony issues silent hardware revisions. As new variants appear, we adapt and keep pricing consistent.
As released
// Get it to us
Drop it off or ship it in.
Option A
Schedule an Appointment
An appointment is needed during shop hours. Bring the console only — power cable and controllers stay home unless they're part of the issue.
BadgerLayer
261 S 4th Street
Whitewater, WI 53190
Mon–Fri · 9am–6pm
Sat · 10am–2pm
261 S 4th Street
Whitewater, WI 53190
Mon–Fri · 9am–6pm
Sat · 10am–2pm
Option B
Ship it in
We accept ship-in repairs from anywhere in the US. Pack the console securely, include a note with your details, and we'll email confirmation the day it arrives.
Attn: PS5 Repair
BadgerLayer
261 S 4th Street
Whitewater, WI 53190
BadgerLayer
261 S 4th Street
Whitewater, WI 53190
- Include your name, phone, and email
- Describe the symptom in one or two sentences
- Ship the console only, not cables or games
- If there's a disc stuck inside, note it in your message
- Insure for replacement value
$0
Diagnostic cost
before you approve
before you approve
90day
Warranty on parts
and labor
and labor
5
PS5 models
supported
supported
2–5 day
Typical turnaround
with parts on hand
with parts on hand
PS5 repair questions, answered.
Pulled from real customers who've brought PS5s through the shop.
(262) 220-7884 →What is PS5 liquid metal pump-out and why does it matter?
Sony used liquid metal thermal compound instead of traditional paste on the PS5's APU. It conducts heat better than paste when applied correctly, but over thousands of hours of thermal cycling, the liquid metal can migrate unevenly, leaving patches of the chip without proper thermal contact. Symptoms include overheating, loud fan noise, and thermal shutdowns during gameplay. The fix is a complete teardown, thorough cleaning, and careful reapplication of new liquid metal with proper isolation of nearby board components.
How much does PS5 HDMI repair cost?
PS5 HDMI port replacement runs $189 at our shop. The repair involves desoldering the damaged HDMI port using hot air at controlled temperatures, cleaning the solder pads, and soldering a new port with proper alignment. Done correctly, the repair is permanent and outlasts the rest of the console. Covered by a 90-day warranty on parts and labor.
My PS5 makes loud beeps then shuts off. What is that?
PS5 beep codes indicate specific hardware faults. One beep followed by shutdown usually points to overheating or a thermal sensor issue. Two or three beeps with a red or blue indicator light often point to power supply or disc drive errors. Any consistent beep pattern warrants a free diagnostic — the pattern tells us roughly where to look so we can confirm the issue quickly.
Can you fix DualSense controller drift?
Yes. DualSense drift is caused by wear in the thumbstick potentiometer. Over thousands of hours of gameplay, the contact inside the stick module wears down and the console reads movement that isn't there. We replace the worn thumbstick module with a new assembly and recalibrate. $69 per controller, usually same-day or next-day turnaround, with a 90-day warranty.
Do you repair the PS5 Slim detachable disc drive?
Yes. PS5 Slim disc drives are paired to the console via Sony's authentication system, so a random used drive from another console won't work as a drop-in replacement. We handle both drive repair where possible (worn belts, laser pickup assemblies) and drive replacement with proper re-pairing through Sony's authentication flow.
Will repairing my PS5 erase my games or save data?
No. Our repairs are hardware-only and don't touch the internal SSD. Your installed games, saves, trophies, and PlayStation Network account data are preserved. As an extra safety net, PlayStation Plus cloud saves back up your important games to PSN — always a good idea to verify those are enabled before any service on any console.
Can I ship my PS5 in for repair?
Yes. Ship to 261 S 4th Street, Whitewater, WI 53190. Ship the console only — not cables, controllers, or games unless they're part of the issue. Pack it well and insure for replacement value. Include a note with name, phone, email, and a short description of the symptom. We confirm receipt on arrival and send a free written diagnosis within 2 business days.
What's your warranty on PS5 repairs?
Every PS5 repair is covered by a 90-day warranty on parts and labor. If the same issue comes back within that window, we fix it at no additional charge. The warranty covers what we repaired; new or unrelated issues that appear later aren't covered, but we'll always give you an honest diagnosis.
Is PS5 repair worth it vs buying a new console?
For most common PS5 repairs — HDMI ($189), disc drive ($169+), liquid metal ($149), fan service ($99) — yes. A new PS5 retails around $499 and a PS5 Pro is closer to $699, so repair typically saves $300 or more and preserves your game saves, installed games, and digital library. If a repair doesn't make financial sense for your specific situation, we'll tell you honestly during the free diagnosis.
Let's get it fixed.
Call the shop, drop in during business hours, or ship it in. Free diagnosis either way.