For Law Firms · Wisconsin & Chicago

The IT your firm's malpractice carrier actually wants you to have.

Managed IT and cybersecurity built for solo, small, and mid-size law firms. Fluent in your document management system, aligned with ABA guidance, and documented well enough to answer your cyber insurance questionnaire without guessing.

Book a discovery call See our compliance fit

// What's at stake

The problems law firms actually call us about.

Three scenarios we've seen play out at other firms in Wisconsin and Illinois. Each is preventable with the right controls in place before something happens.

Scenario 01

A phishing email with a fake wire request slips through.

$183K avg.

Business email compromise at law firms averages a six-figure loss per incident, often from real-estate or settlement wire transfers. MFA, email filtering, and staff training stop the overwhelming majority of these.

Scenario 02

A laptop with unencrypted matter files disappears.

Notice event

Lost devices without disk encryption trigger client-notification obligations under most state bar guidance and can become a bar complaint. BitLocker and mobile device management prevent this from being a crisis.

Scenario 03

The cyber insurance carrier denies renewal on Friday.

Coverage gap

Carriers have tightened requirements: MFA across all apps, endpoint detection, offline backups, written IR plan. Firms that can't attest get non-renewed. We help you actually have the controls, not just claim them.

// Compliance crosswalk

The rules your firm already follows, mapped to what we handle.

Your obligations are already written. Our job is to make the IT side of meeting them obvious, documented, and defensible.

Rule / Requirement

What it requires of your firm

How BadgerLayer helps

ABA Model Rule 1.1 Tech Competence

Keep abreast of changes in the law and its practice, including benefits and risks of relevant technology (Comment 8).

We provideQuarterly technology reviews, security awareness training, and documented environment so the firm can demonstrate ongoing competence.

ABA Model Rule 1.6 Confidentiality

Make reasonable efforts to prevent unauthorized access to or disclosure of client information, including electronic storage and transmission.

We implementAccess controls, MFA, encryption at rest and in transit, email security, audit logging. Documented per-firm.

State Bar Trust Account / IOLTA

Maintain the security and integrity of systems used for trust account record-keeping, with appropriate access and audit trail.

We alignAccess segmentation for trust-account workstations, logged access to financial systems, backup and recovery testing.

Cyber Insurance Underwriting

MFA on all external-facing apps, endpoint protection, offline/immutable backup, written incident response plan, security awareness training.

We deliverAll of the above as part of managed services, plus help walking the questionnaire during renewal.

State Breach Notification

Notify affected persons and, where applicable, state authorities following a breach involving personally identifiable information.

We supportForensic-ready logging, incident response playbook, and documentation to scope notification obligations quickly.

// Software we support

Your legal stack, supported.

We manage the software vendors on your behalf. When something breaks, we're the ones on the phone with Clio or iManage, not your paralegal.

Category 01

Document management

NetDocumentsSupported
iManageSupported
WorldoxSupported
SharePointSupported

Category 02

Practice management

ClioSupported
MyCaseSupported
SmokeballSupported
PracticePantherSupported

Category 03

Billing & accounting

PCLawSupported
Tabs3Supported
QuickBooksSupported
TimeSolvSupported

// Firm size fit

Built for your size of firm.

What "managed IT" looks like for a solo practice is different from a 40-attorney firm with three offices. Here's roughly how it scales.

1–5 Attorneys

Solo / small practice

You don't need a CIO, you need someone who picks up the phone and keeps the lights on. Cloud-first setup, shared infrastructure with managed security baseline.

Cloud-first · Managed M365
Endpoint protection · MFA
Light ticket volume

6–20 Attorneys

Established small firm

Where most firms we work with sit. On-prem gear or hybrid cloud, real document management, stricter access controls, and the compliance documentation that cyber insurance wants to see.

Full managed stack
Palo Alto / Juniper infrastructure
Quarterly business reviews

20+ Attorneys

Mid-size firm

Multi-office or high-stakes practice areas. SIEM monitoring, dedicated segmented networks, advanced access policies, and a documented IR plan you can hand to your GC or outside counsel.

Multi-site networking
SIEM + managed detection
Executive-level reporting

// Our approach

How we actually run your IT.

Same managed services as every client, tuned to the rhythms of a law firm. Here's what's different about working with us versus a general-purpose MSP.

We speak "matter"

Access controls mapped to matter folders, not just user groups. Lateral access review when staff move between practice areas.

Access

We document for auditors

Every firewall rule, access policy, and backup job is documented with business justification. Hand-able to counsel or carriers.

Compliance

We respect billable hours

Scheduled maintenance outside court-day rhythms. Helpdesk response scoped to how attorneys actually work, not ticket SLAs that ignore reality.

Service

We handle the vendors

Clio, NetDocuments, PCLaw, Microsoft — we're the ones on their support line when something breaks, not your office manager.

Vendor

We plan the transition

Onboarding from your current provider is mapped out in writing, with zero downtime as the target and a clean handoff of everything they're holding.

Onboarding

Questions from legal discovery calls.

Real questions from managing partners, office administrators, and firm COOs. Different from the general managed IT FAQ.

Book a discovery call →

Does a small law firm really need managed IT?

Most firms under 20 attorneys get by on a mix of the paralegal who's good with computers, a break-fix IT guy, and a lot of luck. That model works until it doesn't — a ransomware event, a leaked matter file, or a failed cyber insurance renewal costs orders of magnitude more than a monthly managed agreement. The real question isn't whether you need IT; it's whether you want it planned or reactive.

Can you help us answer our cyber insurance questionnaire?

Yes. Carriers have gotten much stricter about MFA, endpoint protection, offline backups, written incident response plans, and security awareness training. We walk the questionnaire with you during renewal, implement any gaps we find, and provide documentation you can attach to your attestation. Answering "yes" to carrier questions matters — misrepresentation can void coverage when you need it.

Do you support our practice management or document management system?

Yes. We actively support NetDocuments, iManage, Worldox, Clio, MyCase, Smokeball, PracticePanther, PCLaw, Tabs3, and TimeSolv, among others. If you use something else, we can work with the vendor and learn it. Part of the managed services agreement is managing your software vendors on your behalf — so when Clio's API breaks or NetDocuments rolls out a change, we're the ones handling it.

What about ABA Model Rule 1.1 and technology competence?

ABA Model Rule 1.1 Comment 8 requires lawyers to keep up with the benefits and risks of relevant technology. Most states have adopted similar guidance, and Wisconsin and Illinois both align with this framing. Our role is to help firms meet that obligation operationally: a documented technology environment, running security awareness training, and producing the paper trail that demonstrates reasonable competence if a client, carrier, or regulator ever asks.

Can you handle trust account (IOLTA) security requirements?

Yes. Trust account workflows run on the firm's computers and network, so network security and access controls are part of the compliance picture. We align controls with relevant state bar guidance — segmented access, audit logging, backup of financial records — and document the environment so the firm can respond to audit or examination requests without scrambling.

Our attorneys work remotely. Can you secure that?

Yes. Secure remote work for law firms means VPN or Zero Trust access into firm systems, managed endpoints even on personal or home machines, and cloud apps configured with conditional access so sign-ins from unusual locations or unmanaged devices get blocked or challenged. We scope this to the firm's size and risk profile so nobody is either wide open or locked out of getting work done on a Sunday evening.

What happens to our data if we leave BadgerLayer?

Your data is yours. The domain, the Microsoft tenant, the software licenses, the credentials, and the documentation all stay in your firm's name. If we ever part ways, the handoff is clean and written into the agreement up front. We don't hold firms hostage, and we don't want clients who'd rather be somewhere else.

Let's see if we fit your firm.

Thirty-minute discovery call with your managing partner or office administrator. No pitch, no forms, no follow-up from sales. Just a structured conversation about what's working, what isn't, and whether we're the right partner.

Call (262) 220-7884 Send a message

// What we'll cover

Current provider & what isn't working
Your document & practice management stack
Cyber insurance posture & renewal date
Size, offices, and remote work setup
Honest read on whether we're the right fit